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FAQ · General

Frequently asked questions about NutriFit

Consolidated answers to the most common questions about the NutriFit platform: what it is, who it suits, whether it works without a consultant, what data is needed and how personal data is handled.

FAQ · General

AI insights and predictions: frequently asked questions

Which data feeds NutriFit AI insights, the five prediction heads available, the daily generation limits for free and Premium access, and what happens when the external AI provider is unavailable.

FAQ · General

Account, security and support

How sign-in works in NutriFit, how to protect the account with 2FA and passkeys, how to control active sessions and devices, and how support tickets work: creation, statuses and attachments.

FAQ · Labs and diagnostics

Lab results and genetics: frequently asked questions

How to add and edit lab results, check specific markers quickly and export to PDF, plus the genetic passport: what it contains, what the PGx section is for and how genetic data can be erased.

FAQ · Business and practice

Marathons and Plan 90: frequently asked questions

How marathon mechanics work — sprints, tasks, results and leaderboards, why the format is team-based, and how a specialist runs a 90-day plan with daily logs and lifecycle statuses.

FAQ · Business and practice

Billing, wallet and referrals: frequently asked questions

How to top up the internal balance in USDT via TRC20 and BEP20, how the Premium subscription is paid, how to request a payout and where to see the operations ledger, plus referral links and the L1, L2, L3 structure.

FAQ · Nutrition

Nutrition and training: frequently asked questions

How to start the food diary, which reports are available, how to edit recipes and speed up daily logging, plus the common question about gross versus net calories across screens.

FAQ · General

Troubleshooting common issues in NutriFit

The situations users hit most often: empty reports, calorie differences between screens, entries that fail to save, temporarily unavailable AI insights and problems with support attachments.

FAQ · Biohacking

Health diary and supplements: frequently asked questions

Which entry types the health timeline supports, how to view trends instead of single values, how manual entry differs from device data, and how the supplement cycle works from card to intake log.

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